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Frequently Asked Questions

  • General Information on Bedding

    • Twin: 38x75in.
    • Twin-XL: 38x80in.
    • Full: 54x75in.
    • Full-XL: 54x80in.
    • Queen: 60x80in.
    • King: 76x80in.
    • California King: 72x84in.
    • Nordic King/Hospitality King: 72x80in.

    • Standard: 26in. wide
    • Queen: 30in. wide
    • King: 36in. wide
    • Side: 30in. wide

  • Mattresses need proper support which can be achieved by having a platform bed with slats that are no more than 2.5 - 3 inches apart and a center support. If you do not have a platform bed, then a box spring or foundation is necessary.

    A box spring has metal supports or sometimes springs that can add flexibility and support to a mattress. A box spring is traditionally used for innerspring mattresses as it enhances the flexibility and functionality of the springs. It is an upholstered base that can drop into a traditional bed frame or on a metal frame.

    A foundation is similar to a box spring, but it has wood slats and a center support that is rigid. It is also an upholstered base that functions the same as a box spring, but used typically for foam or latex mattresses.

  • A foundation is necessary when you do not have a platform bed frame or if your bed frame does not have a sufficient support system. If slats are more than 3” apart then it may not support your mattress properly. If there are no center supports under the slats, sagging can occur.

  • Mattress toppers serve as an extra support layer that sits on top of the base mattress, and can alter its overall firmness, be it firmer or softer.

    Mattress pads are mainly used for softening the feel of your bed, adding an extra--typically thinner--cushion providing minimal change.

    If you're looking for big change to the feel of your bed, a pad can even be placed over a topper.

  • Both mattress encasements and protectors serve the same purpose of shielding your mattress from the elements, just to different extents.

    Protectors sit on a mattress as a fitted sheet, and are primarily for protecting the side of the bed that you sleep on.

    Full encasements are similar to mattress protectors, but provide full coverage to the mattress, zipped up and protecting all sides, including the underside. This is preferred when you are trying to protect your mattress from nasty things like bed bugs or water damage.

  • There are two methods which are used to make latex foam - talalay and dunlop processes.

    The Talalay process is a more modern process by which the liquid latex is first flash frozen and then heated quickly to form uniform open cell structure in state of the art facilities. This process produces a piece of latex that is uniform and consistent every time. This method also uses some chemicals during the process and latex from many different sources around the world. The talalay method can produce some of the softest latex as it allows the solids to stay evenly distributed or "frozen" in time during the baking process. This creates a more airy piece of latex which is also a bit softer. The talalay also uses more energy to produce and requires the transport of the liquid latex to more industrialized countries.

    The Dunlop process, on the other hand, has been around for decades. Many manufacturers have improved the process by using an injection method to help press out excess air lending to more consistency in the finished product. The dunlop process is done near the rubber plantations and typically use only a single source of Hevea milk. The trees on these plantations are bud-grafted for the most consistent raw material available. This process gains consistency of the finished product straight from the source - the milk itself. Very little ammonia is needed since the Hevea milk is not being transported great distances. The water used in the process is all run through a water purification systems and then re-used. This process puts people native to the region to work and helps our world economies grow. Child labor is never used and the work is done without the need for any protective gear as it is totally natural.

    Finished latex is then factory sealed in recyclable plastic bags and loaded onto containers for shipping. We buy our latex directly from the supplier via container shipments.

  • About Our Products

  • Popularity for latex mattresses has been increasing for a while now, and for good reason! Aside from being the sustainable option compared to traditional spring mattresses, natural rubber has loads of other sleep benefits:

    • Latex foam retains its shape and firmness over longer periods of time for even sleep support.
    • Latex provides a combination of flexibility and stability for continuous sleep comfort.
    • Because of the aerated nature of foam, latex mattresses have excellent heat and moisture regulation.
    • An added bonus of this extra air circulation is the prevention of mold growth and mildew build-up.
    • Latex is very durable, meaning your mattress will keep its quality over a much longer period of time.
    • A little known fact of Hevea milk (the tree sap used in the foam-making process) is that it contains an anti-bacterial substance that is a natural dust-mite repellent.

  • Although our mattresses are locally built and their ingredients are primarily domestically sourced, natural and organic certified latex foam lies at the heart of our beds. This foam goes on an incredible journey across the world to get to your home, and its quality control process is very strict to ensure that both eco-friendliness standards and sleeping standards are met.

    Business Insider has a fantastic video describing the exact process by which we get our material.

    Click Here to Watch

  • Latex on its own definitely has a specific minor odor, but the good news is that inside of our beds, this smell is not noticeable. The latex is socked within organic cotton-knit sleeves, and is then housed inside a zipper-sealed, wool-quilted mattress cover. Combining these with a protector or pad, as well as the linens you would normally use for your bed, there are many layers between you and the raw latex foam preventing this odor from being an issue.

  • Mattress firmness works on a 1-10 scale, with 1 being incredibly soft, and 10 being extra firm. When deciding on what mattress will work the best for you, it's important to consider a couple things:

    • Body Weight: the feel of a bed can greatly depend on how light or heavy someone's frame is. Using the 1-10 scale, a 3-4 firmness bed will typically be sufficient for a lighter person, while someone heavier will sink in much more and not get the appropriate support. On the other hand, a 6-8 will feel like a 3-4 if the person is heavier, while not providing appropriate support for light-weights. Rule of thumb: the heavier someone is, the firmer the mattress should most likely be.
    • What Kind of Sleeper You Are: people that sleep on their sides are going to find much more discomfort on a firm bed that won't support their shoulders, but they will find comfort on a softer bed they can sink into. Stomach-sleepers will prefer firmer beds that they won't sink into and bend their backs.

  • Good, quality latex beds can last upwards of 20 years, and if taken care of properly, will only show signs of wear-and-tear around the 10-15 year mark. Suite Sleep promises to deliver you a quality product, offering a 20-year limited warranty on our mattresses.

    See the Warranty, Shipping, and Return Policies page for more info

  • Latex allergies stem from the proteins in the liquid latex that comes from the rubber tree sap. These proteins are present in the raw material before it is made into a finished product. Latex allergies are typically a progressive allergy that develops from over-exposure to these proteins. It is important to make a distinction between those latex products containing the natural proteins and those that do not. Natural/Botanical latex can be processed in one of two ways: dipped products and poured products.

    A dipped product is one that is impermeable such as gloves, balloons, catheters, etc. These products trap the proteins within their membrane and the proteins can then leach out into a person's pores. Over time, a person can develop a sensitivity to the proteins and possibly a severe allergy. The talc in gloves assist in the leaching process which is why we see so many latex allergies in the medical profession.

    The second process is where the liquid latex is vulcanized and poured into a mold and baked to create a foam. This process results in an end product that is porous and the foam goes through an intensive washing process. The proteins are washed out of the product and therefore not present in the final piece. In a mattress or pillow, the latex is then covered to prevent tactile contact with the latex adding another layer of safety. That being said, studies have shown that infants born with spina bifida are prone to these allergies, which can result in acute anaphylaxis and death.

    If you, or the person you are buying for has a latex allergy, there are plenty of other organic options for you. It certainly isn't worth the risk!

  • Absolutely! Because of the nature of how we supply our latex foam, we can cut it to whatever dimensions you might need, and are not restricted by the standard bed sizes listed above. Along with this, we are not confined to just latex in our mattresses! In the past we've done orders with both hemp and coconut coir, and are open to any idea you might have.

    If you have a custom bed/sofa piece/cushion in mind, please contact us at orders@suitesleep.com or call 303-449-4135 and we can work with you to get it done.

    Keep in mind all custom orders have a 50% upcharge for additional labor costs.

  • Product Care

  • In short: it depends. Careful spot cleaning is generally safe, but some of our products like our Organic Cotton Knit Mattress Protector can be machine washed on low heat/cold settings. Please see a product's store page for specific information on how to take care of them!

    If you have any extra questions on how to prolong your product's lifespan, please contact us at orders@suitesleep.com or call 303-449-4135.